I led training for a division-wide ERP upgrade (Oracle PeopleSoft 8.9 HCM) which included strategic planning, program design and development, and all phases of curriculum implementation.
I also implemented enterprise-wide training for the roll-out of a new ERP (AS400) solution, which included strategic planning, program design and development, and all phases of curriculum implementation.
In other projects, I:
- Developed, coordinated and delivered client training for proprietary software tools. This involved high-profile exposure at the client site, and close involvement in the implementation of the product.
- Designed and managed implementation of Information Management solutions for projects with budgets totaling over $65 MM annually.
- Led an online (inter/intranet) knowledge base initiative.
- Advised on design and user-interface issues for two public websites.
- Designed sales training for technical products sales.